Worsham Bookstore Return Policy

Bookstore Return Policy

Valid Receipts are REQUIRED for all returns and exchanges.

Course Material Refund Policy

Textbooks must be in original condition, free from writing, marking, or water damage. Textbooks must be returned within 14 business days from receipt (or delivery date for shipped textbooks)

Return shipping is the responsibility of the customer and original shipping charges will not be refunded. You are welcome to return the textbooks directly back to the college during normal business hours.

General Merchandise Return Policy

Regular priced clothing and gifts may be returned for refund or exchange within 14 business days from receipt date. Clearance/sale items can be exchanged within seven days of purchase date.

Return Form of Payment

Cash Purchases = Cash Refund
Credit or debit card purchses = Refunded to card used for purchase. Refund may take 5 – 7 business days to receive the credit on your card.
Check Purchases = Require ID, either a valid Illinois driver’s license or state ID. There is a 14 business – day waiting period on check refunds to ensure that check(s) have been cleared by the bank. After the waiting period, a credit will be posted to the student account. If it results in a credit balance on the student account, a refund check will be issued to the student.

Online Order Pick-Up Policy

Customers will be emailed about any online orders not picked up at the end of the term. Orders then will be held for two weeks. After that time, the orders will be considered abandoned and items will be returned to the floor.

Clothing & Gifts

Clothing and gifts with a receipt may be returned for a refund or exchange within 14 business days from the receipt date. Items must have tags attached and unworn. Items without a receipt can not be refunded/exchanged.